Jun 14, 2019 | Case Studies, Social & Government, Technology & Commercial
How can a technology business use their retail environment to drive customer engagement? By designing stores that understand how the store’s design shapes behaviour in the store and out-of-store engagement. Although telephone and online customer experience were...
Jun 14, 2019 | Case Studies, Service & User Experience, Technology & Commercial
As a challenger data and telecommunications brand, our client knew they needed to create an exceptional customer experience to grow their business. We knew that to design this exceptional experience they needed exceptional insights. With a business that covered a...
